Frequently Asked Questions
Everything you need to know about your next favorite style.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually arriving within 10-15 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, intimate apparel and earrings are final sale.
How do I know which size to choose?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our chart, as sizing can vary slightly between different collections.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a change or cancellation within 2 hours of purchase by contacting our support team via live chat or email.
Are your materials sustainably sourced?
Her Fantasy Box is committed to ethical fashion. We partner with manufacturers who prioritize fair labor practices and utilize eco-friendly fabrics whenever possible.